Coursework

Sharon Timms Unit 055Principles for Implementing Duty of c arfulness in Health, Social Care or Childrens and Young Peoples Settings Task C 1. The main points of agree performances for handling complaints in children and young peoples settings. The mass of relates from parents, carers and others are handed under the following general procedures: The procedure is divided into tetrad stand fors: Stage one: Aims to resolve the tending through informal take on at the enchant direct in school. (Speak to childs class teacher in the first instance or contact the school delegacy to arrange an appointment to discuss your complaint with who you wish). Stage two: is the first formal stage at which written complaints are considered by the head teacher or the designated governor, who has special function for dealing with complaints. Stage three: it is the next stage of stage two has been worked through. It involves a complaints review panel of governors. Stage four: is the Local Authority Review stage where the childrens operate authority (Essex County Council) will review and comment upon the way we dupe dealt with your complaint. It is, however, NOT an appeals stage and the local authority cannon overrule a governing bodys decision. How they would respond to a complaint.

Your initial contact with the school 1. Many concerns will be dealt with informally when you make them known to us. The first point of contact should be your childs form teacher. 2. We will work out you, or contact you by telephone or in writing, as soon as possible after your concern is made known to us. All members of staff know how to refer, if necessary, to the appropriate person with responsibility for particular issues raised by you. He or she will make a clear cable of the details and will check later to make for sure that the matter has been followed up. 3. We will ensure that you are clear what activeness or monitoring of the situation, if any, has been agreed. We will... If you want to get a affluent essay, order it on our website: Orderessay

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