Monday, February 18, 2013

Employee Empowerment

Chapter # 01
INTRODUCTION
Employee empowerment concept is getting popular day by day in the steering circles of modern corporate public especially in the service sector. Employee Participation, Involvement and satisfaction atomic number 18 strongly linked with motivation and performance. Other than that, to be roaring in todays business environment, companies need the knowledge, ideas and creative thinking of every employee, from front line doers to the top level managers in the executive suite.
In a competitive environment in which organizations must be faster, leaner, provide better service quality, be more efficient, and more profitable, an empowered and proactive service worker is thought to be essential (Bowen and Lawler, 1992; Bowen and Lawler, 1995). However, delegation of authority for a long period of time in the past, dominated the management field. In fact, this view changed into the empowerment concept as mentioned by Conger & Kanungo (1998). It covers the participation and delegation of authority along with the motivation of the employees. Managers began to prefer a style, which liberates the creative and innovative energies and potentials of employees darn benefiting shareholders, suppliers and customers as well.

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Thus, the past three decades have been full of falsifiable and conceptual research dealing specifically with employee empowerment and autonomy.
more than a decade ago, Conger and Kanungo (1988) noted that the practice of empowering subordinates is a principal component of managerial and organizational effectiveness. Most of the researchers and many another(prenominal) others argue that empowerment needs to be supported and nurtured by some prerequisites like incentives, skill and knowledge, and communication and flow of breeding within an organization climate conducive to employee empowerment in beau monde to attain employee effective performance and job satisfaction.
over the last two decades, the global hotel industry has grown substantially making it an...If you want to get a full essay, order it on our website: Orderessay



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